Refund policy

Our Promise to You

We want you to love what you ordered. If you don’t — no stress. We’ve got your back.

Returns

You have 30 days from the date you receive your order to request a return.

To be eligible for a return:

  • Items must be unworn, unwashed, and unused

  • Original tags must still be attached

  • Undergarments, face masks, and final sale items cannot be returned

How to Make a Return

  1. Log in to your account or visit our [Returns Portal]

  2. Select the item(s) you want to return

  3. Print your return label (we’ll email it to you)

  4. Pack your item(s) securely and attach the label

  5. Drop off at your nearest carrier location

Refunds

Once we receive and inspect your return:

  • Refunds are processed within 5–7 business days

  • Money goes back to your original payment method

  • Shipping fees are non-refundable (unless the item was faulty)

Exchanges

Want a different size or color?
The fastest way is to return the original item and place a new order.

Faulty Items

If something arrives damaged or defective, contact us within 7 days at titanautogroup214@gmail.com with your order number and photos. We’ll make it right — fast.